Store Policy
Last updated on November 1, 2023
Customer Care
At Madix, our customers are our top priority. We understand the importance of quality customer care, which is why our team is available to assist you with any questions or concerns you may have about your order. We want you to feel confident when shopping with us and are dedicated to providing you with the best shopping experience possible.
Privacy & Safety
At Madix, we value your privacy and take great care in protecting your personal information. We understand the importance of keeping your information safe and secure, and we are committed to ensuring that your online shopping experience is secure and risk-free.
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Our website is designed to be safe and secure, and we take great care to prevent any unauthorized access to your information. We never sell or share your information with any third parties, so you can shop with confidence and peace of mind.
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We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
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We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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If you don’t want us to process your data anymore, please contact us at support@shopmadix.com.
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.